General Managers Corner – Spring 2019

Happy Spring to All:

After the sustained, sub-freezing temperatures we experienced along with “Snowmageddon 2019”, the arrival of spring is much-welcomed! As you can imagine, the continued cold weather has an impact on many of us and especially upon those with limited incomes. The Project Help program works in tandem with Piece County LIHEAP to assist our customers, in times like these. Through the generosity of other customers who contribute, Lakeview matches every $1 donation with a $2 contribution of its own. There are two ways that customers can participate. One is by making a one-time donation to Project Help. Many of our members choose to donate their $10 credit for annual voting to the program. That $10 with LLP’s match becomes $30. Another way to contribute is via Project Round-Up. You can choose to have your utility payment to be rounded up to the next dollar. An individual with a power bill of $78.45 could choose to round the bill up to the next whole dollar amount, or in this example, to $79.00 – the additional $0.55 with the LLP match increases the donation to $1.65. Neither may seem like much, but the dollars do add up to provide help to those needing one-time assistance with their bill. In 2018, we raised over $17,000 with Project Help and Project Round-up. The Project Help program was able to help over 214 people keep their lights and heat on. For more information on either program, please either visit our website or contact one of our knowledgeable Customer Service Representatives.

During this year’s annual meeting, one of our members asked for further clarification of what the demand line item is that appears on the monthly bill. I want to address this in two parts — part one in this newsletter and part two in the subsequent newsletter. Demand is best described as a “high water” measurement of one’s peak electrical use, within a given billing cycle. It captures the highest 15-minute average usage, recorded on a meter. For example, if you had a figure of 9.26 kW appear on the demand line of your residential utility bill, it means that during one of the days, of month’s billing cycle you required an average of 9.26 kW, to power all the devices you were running. There is currently not a demand charge for residential and general commercial (Rate Class 810) customers. However, this is a substantial variable bill component for small, medium, and large commercial customers with high demands. Utilities need to maintain enough capacity to meet the needs of all its customers’ at once. In part two I’ll share about the potential of capturing the demand data and how it can be used to support the resiliency of our electrical services to you.


John DeVore,

General Manager