General Managers Corner – Summer 2021
A letter from the General Manager
Greetings, LLP Members and Customers: Reflecting on where we were a year ago, this summer looks much more promising, especially as our state continues slowly reopening. As Gov. Jay Inslee’s moratorium on utility residential disconnections is scheduled to end July 31, our office personnel have been busy.
The pandemic has financially impacted many people. As a result, many have accumulated significant past-due balances. If you are experiencing this, I encourage you to contact our customer service team. We will be happy to provide you with information for additional assistance for those who are eligible. Our team can help you establish a deferred payment plan to enable the repayment of outstanding balances.
Operations Superintendent Mark Hadman announced he will retire in early 2022. LLP has begun the hiring process, posting the position on job boards. This summer, we will review résumés, interview candidates and select a finalist. The successful candidate will job shadow Mark for several months, learning the role, our system and customers. More information will be shared about Mark’s 43-year career with Lakeview Light & Power, as well as his future plans, in the next issue of Connected.
As we continue to improve the resiliency of Lakeview’s electric distribution system, we are looking for ways to make unplanned power outage faults easier to identify and resolve. Our crews will start replacing more than 700 fault circuit indicators on our overhead and underground lines. This will include installation of 180 additional FCIs to areas where our lines are underground. You may ask, “What are FCIs and what do they do?” They are small devices that attach to overhead lines or underground vault elbows. When an FCI’s light flashes, it indicates the location of the faulted cable. The purpose is to enable crews to quickly identify where a fault occurred, which ultimately reduces operating costs and decreases outage durations. The use of FCIs reduces fault-finding time by nearly 50%, which is one example of how operating expenses are reduced. This project is expected to take three
I hope you and your family enjoy a sunny and safe summer.
John DeVore, General Manager